The Triple Crown
for Airlines

Cut costs 50%. Triple your contact center capacity. Grow ancillary revenue. Without sacrificing passenger satisfaction.

AI Utilization Proven by Volaris — Mexico's Largest Airline · 2023 Digital Airline of the Year

The Triple Crown

Three Outcomes. One Platform.
Zero Trade-offs.

The false choice between cost control and passenger experience — eliminated.

50%

Cut Costs

AI handles 91% of passenger contacts autonomously. Same headcount. No new hires. Cost per interaction drops from $7.16 to under $2.50.

3×

Scale Capacity

During IROPS surges — weather, cancellations, delays — the platform handles 5× normal volume instantly. Human agents focus on complex cases.

Self-Fund

Grow Revenue

AI-driven ancillary offers — seat upgrades, lounge access, travel insurance — triggered at the exact right passenger moment. Revenue covers platform cost.

Three Modules

Deploy One.
Scale to Three.

Start with what solves your biggest problem. Each module pays for itself. Deploy in 90 days on Salesforce Agentforce.

Module 01

AI Co-Pilot for Agents

Turn every agent into your best agent. AI reads, researches, translates, and drafts — agents review and send.

Policy in Seconds

Exact regulation pulled before agent starts typing

Real-Time Translation

Handle any language — AI translates both directions instantly

AI-Drafted Replies

Complete reply ready in under 1 second. 4-5 chats simultaneously.

Agent Cockpit — AI Analysis

Sentiment

Frustrated

Priority

HIGH

Policy

EU261 §7b

Est. Time

2 minutes

AI Suggested Reply · 0.8s

"Dear Maria, I sincerely apologize before your special occasion. I've approved €600 EU261 compensation and a $50 travel credit immediately. Your bag is confirmed for delivery by 6pm today..."

Module 02

24/7 AI Passenger Service

Handles the top contact types — rebooking, IROPS, baggage, loyalty — without a single human agent. Proven 91% containment.

IROPS Surge Handling

Autonomous rebooking during disruptions when volume spikes 5×

Multi-Channel · 30+ Languages

WhatsApp, Web, SMS, App, Social — one AI, every touchpoint

Proactive Outreach

AirIQ360 reaches passengers first with options before they call you

Live AI Conversation

My flight AA2847 Miami to Dallas was cancelled. I have a board meeting tomorrow.

Found your booking. 3 alternatives available:

1. AA2051 — 16:10 today (2 seats left)
2. AA2089 — 18:45 today
3. AA2003 — 08:15 tomorrow

Which works?

Option 1.

Confirmed on AA2051 at 16:10. Boarding pass sent to your email + Apple Wallet.

Premium Economy available for $49 — extra legroom + priority boarding?

Resolved in 43 seconds · No agent · Upsell offered

Module 03

Contextual Ancillary Engine

The confirmed white space in aviation AI — OAG 2025. Most airlines still use rules-based offers. AirIQ360 Revenue™ uses real-time context to offer the right product at the right moment.

Weather-Triggered Offers

Flight delayed? Lounge access offer sent instantly. 3× conversion vs. static.

Dynamic Upgrade Bidding

AI identifies candidates by route, loyalty tier, price sensitivity. +18% conversion.

Fleet-Wide Revenue Modeling

Every accepted offer feeds the model. Revenue projections update in real time.

Revenue Dashboard

Seat Upgrades$142,800

Extra Baggage$89,400

Travel Insurance$67,200

Lounge Access$44,100

$343,500

Monthly ancillary revenue · Platform cost covered ✓

Industry Validation

AI Adoption Already Proven by
the World's Best Airlines

70%

Volaris

Mexico

AI Chatbot + Agent Assist

70% cost reduction · 3× volume · 91% containment · Self-funding · 2023 Digital Airline of the Year

93%

Air India

India

AI Virtual Assistant

93% containment — only 7% of queries require a human agent. Deployed at scale across all channels.

75%

IndiGo

India

GPT-4 Passenger Chatbot

75% reduction in customer service agent workload. Agents now focus on complex, high-value cases only.

99%

Delta

USA

AI Predictive Maintenance

Maintenance cancellations cut from 5,600 to just 55 annually — a 99% reduction using AI.

12%

LATAM

Brazil / Latin America

AI Route Optimization

12% operational cost reduction across 145 destinations. The LatAm benchmark for AI adoption.

50%

Lufthansa

Germany

AI Data Unification

50% infrastructure cost reduction after rebuilding on a modern AI-native architecture.

Founding Partner Program

Achieve the Triple Crown

90-day paid pilot. $200k. Money-back guaranteed if we don't deliver 50%+ cost reduction. No rip-and-replace.

Live Demo

See AirIQ360™ handle a real IROPS scenario. AI responds in under 2 seconds.

ROI Workshop

Custom P&L model for your airline's volumes. Delivered in 48 hours.

90-Day Pilot

Deploy on one channel. Prove ROI. Guaranteed refund if targets aren't met.

Schedule a Demo →

The Triple Crown
for Airlines

Three Outcomes. One Platform.
Zero Trade-offs.